Jefferson City, Mo. – Attorney General Chris Koster today announced that Welk Resort Sales, Inc., a California corporation that sells timeshares in Branson, has entered into an agreement to pay $18,000 in restitution to Missouri consumers who purchased timeshares from Welk. This money will be refunded to 15 Missouri consumer victims. In addition, any agreement between these consumers and Welk has been terminated.
The Attorney General’s Office had received consumer complaints about Welk, including being misled about the benefits from their timeshare ownership and how they could use, cancel or sell their timeshares.
Under the agreement, Welk will be required to ensure that its employees are complying with the laws of the state of Missouri, including the assurance that consumers are getting everything that they pay for, and that there are no material misrepresentations being made.
Failure to meet the terms of this agreement could result in further legal action being taken by the Attorney General’s Office.
“Timeshare purchases are a big investment on the part of consumers, who trust that they are being treated fairly by the sellers,” Koster said. “I am pleased that we were able to obtain restitution for consumers and release them from unwanted contracts.”
Missourians who had a similar experience with Welk, or who suspect timeshare fraud in general, should contact the Attorney General’s Consumer Protection Hotline at 800-392-8222 or file a complaint online at ago.mo.gov.