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PSC announces organizational changes


JEFFERSON CITY—The Missouri Public Service Commission has announced changes to the organizational structure of the agency.

“We are always looking for ways to improve the services we provide Missourians,” said Daniel Hall, Public Service Commission Chairman.  “This requires a periodic review of our current structure and processes to determine whether any changes are necessary to further promote an efficient regulatory process that is fair and responsive to all parties.  The changes we have announced today are designed to do just that.” 

Under the new structure, Natelle Dietrich has been named to the newly created position of Staff Director.  In that position, Natelle will lead all Commission Staff departments, including Staff Counsel, and be charged with developing strategic and unified policy and positions.  Previously, Natelle was Director of Tariff, Safety, Economic and Engineering Analysis. 

Also under this reorganization, those PSC Staff units that primarily work together to process cases that come before the Commission will be grouped together under the Operational Analysis Department, to be headed up by Bob Schallenberg.  In addition, Cherlyn Voss, previously the Director of the Regulatory Review Division, will now lead the Regulatory Analysis Department.  This department will not only continue its work on federal issues but will also play a greater role in policy issues and analysis.

The Commission has also named Contessa Poole-King as its new Diversity Officer.  She will continue the Commission’s efforts to recruit a diverse pool of qualified applicants to the agency.  Contessa will also continue her outreach and education work at the Commission.  She will be a part of the Public Policy and Outreach Department in the Commission’s Administration Division. 

“The employees at the Public Service Commission demonstrate professionalism, dedication and talent that is second to none,” said Chairman Hall.  “These changes will increase efficiency and allow the entire agency to perform at an even higher level.”

These changes will take effect October 1.